PRIVACY POLICY


At Aura House we are committed to safeguarding and preserving the privacy of our visitors. By visiting or using aura-house.com website, and any other features, content, or any other services we offer from time to time, you acknowledge that you accept the practices and policies outlined in this Privacy Policy. This Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site and how we use cookies on this website.
We do update this Policy from time to time so please do review this Policy regularly.

  • Personal Information We Collect

The information we gather from customers enables us to personalize and improve our services. In running and maintaining our website we may collect and process the following data about you:

a) Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.

b) Information provided voluntarily by you. For example, when you register to receive e-mail newsletters or place a product order. We use a third party service provider to process payment transactions. We do not collect, store or otherwise have access to credit card information. Our payment processor is presently Paypal. You should review their Security and Reliability policy and Privacy Policy to ensure that you are comfortable with their use and disclosure of your information.

c) Information that you provide when you communicate with us by any means.

  • Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.
We may gather information about your general Internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data, which does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.

  • Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

a) To provide information to you that you request from us relating to our products or services.

b) To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.

c) To inform you of any changes to our website, services or goods and products.

If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

  • Disclosing Your Information

We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services. We will not disclose your personal information to any other party. Your personal information is used to correctly and fully process your order, as well as to provide you with periodic email updates about the Site and our products, which you are free to opt out of at any time.

  • Security

All credit card information is processed by Paypal. We believe that they appropriately protect your information but you should review their practices at http://www.paypal.com. We endeavor to protect the privacy of your Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. The Site may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When linking to another site you should read that site’s privacy policy.

  • Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.

  • Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy and Cookies Policy via email at info@aura-house.com